How to Record a Payment

Rent arrives — via bank transfer, cash, or however your owners and tenants pay. Before it can appear on an owner statement or feed the reconciliation you run at month-end, the payment needs to be recorded in the platform. That is the step this guide covers.

What you need

• An active property in your portfolio with at least one unit assigned
• The payment amount, date, and payer

Steps

1. Open the financial section for the relevant property.

From your operations dashboard, navigate to the property where the payment was received — PROPERTY_01 in this example. Open the financial section or income ledger for that property.

2. Start a new income entry.

Select the option to record a new payment or income transaction. You will see a short form.

3. Enter the payment details.

Fill in:

• Date — the date the payment was received, not the date you are entering it
• Amount — the full amount received
• Category — for rent, choose the income category that corresponds to rent or the applicable charge type
• Period — the billing period this payment covers (for example, the June rent period)
• Notes — any reference that helps you match this record later, such as a bank transfer reference number

4. Assign it to the right unit.

If PROPERTY_01 has multiple units, select the specific unit this payment belongs to. This keeps per-unit income tracking accurate for owner statements.

5. Save the entry.

Confirm the details and save. The payment appears immediately in the property's transaction ledger.

What you will see when it is done

• The new entry appears in the income ledger for PROPERTY_01 with the date, amount, period, and any notes you added.
• The property's running balance updates to reflect the collected amount.
• The entry will be included in the owner statement for the relevant period when you generate one.

A note on reconciliation

Recording a payment and reconciling your bank statement are two separate steps. Recording the payment captures the event; reconciliation is the process of matching your recorded transactions against your bank feed to confirm everything lines up. How to reconcile a bank statement covers that step.

If anything is unclear

The exact labels in your workspace may differ slightly from this guide. For the precise steps in your account, open BasePro Support from inside the app — it covers the financial entry workflow in plain language.