Communication & Vendors

WhatsApp API, unified threads, vendor auto-dispatch.

Stop coordinating your operation through 47 WhatsApp groups. BasePro centralizes every message, auto-dispatches vendors, and keeps a searchable record of every conversation.

app.basepro.io

Messages

2 unread
All
Guests
Owners
Vendors
J. RodriguezWhatsApp

Villa Palma · Mar 3-7

Hi, what time is check-in? We arrive at 3pm

2m
K. SmithEmail

Smith Holdings · Owner

Please send the monthly financial report for...

15m
CoolTech MXPlatform

Vendor · HVAC

AC repair completed. Invoice attached.

1h
M. GarciaWhatsApp

Beach House · Mar 16-22

Thanks for the welcome package info!

3h
Create Task
Forward to Owner
Schedule
Unified across all channels3 channels active

The Problem

Operations buried in chat threads

The plumber confirmed in one group. The cleaning team acknowledged in another. The owner asked a question in a direct message. And when something goes wrong, you're scrolling through thousands of messages trying to find who said what.

Group chats are not an operations tool. They're where accountability goes to die.

Core Modules

Two modules that complete the communication picture

Every vendor on autopilot, every task tracked.

app.basepro.io

Vendor Directory

4 vendors

CoolTech MX

HVACPreferred

+52 998 123 4567

Auto-notified for Maintenance #47 ✓

PlumbPro Services

PlumbingPreferred

+52 998 234 5678

SecureFix Install

Electrical

+52 998 345 6789

CleanSpace Co.

CleaningPreferred

+52 998 456 7890

+ Add New Vendor
Avg. response time2.4 hrs

Auto-dispatch maintenance orders to vendors with photos, location, timeline, and budget. Track acknowledgment, completion, and invoicing — all from one directory.

How It Works

From issue to resolution, tracked

Communication becomes operational data.

An inspection finds an issue. BasePro creates a maintenance order, dispatches the nearest qualified vendor via WhatsApp, attaches photos and timeline, and tracks the response — all automatically. You see the status update in your dashboard, not buried in a group chat.

app.basepro.io

Messages

2 unread
All
Guests
Owners
Vendors
J. RodriguezWhatsApp

Villa Palma · Mar 3-7

Hi, what time is check-in? We arrive at 3pm

2m
K. SmithEmail

Smith Holdings · Owner

Please send the monthly financial report for...

15m
CoolTech MXPlatform

Vendor · HVAC

AC repair completed. Invoice attached.

1h
M. GarciaWhatsApp

Beach House · Mar 16-22

Thanks for the welcome package info!

3h
Create Task
Forward to Owner
Schedule
Unified across all channels3 channels active

Key Capabilities

Communication as infrastructure

WhatsApp Business API with automated messages

Searchable conversation history per property/booking

Vendor auto-dispatch with photos and timeline

Acknowledgment and completion tracking

Team notifications on booking and maintenance events

Immutable message audit trail

A Day in Your Life

Diego ditches the group chats

The dishwasher at Casa del Mar won't drain — a long-term rental tenant reports it at 9pm. BasePro auto-creates a maintenance order, identifies PlumbPro as the preferred plumber, sends them a WhatsApp with photos and address. By morning, the vendor confirms they'll arrive at 10am. Zero phone calls.

Ready to leave the group chats behind?

Centralize your communication today.