For Operations Teams
One board. Every work order. Every team.
Field captures it on the phone. Office sees it the moment it's logged. Nothing falls through because everyone — field, office, vendor — is looking at the same live board.
Inspection — PRP-104
In ProgressFloorplan
Tap to capture photo
Finding: AC Unit — Not Functioning
HIGHRoom 3 · Reported during routine walkthrough
Work order board
LiveOpen
7
Assigned
4
All covered
In Progress
3
On track
On Time This Week
6 / 7
Open
WO-2201
A/C filter replacement
Due todayWO-2205
Lobby door hinge repair
Due tomorrowAssigned
WO-2207
Water heater inspection
WO-2210
Common area lighting
In Progress
WO-2203
Roof drainage check
WO-2208
Stairwell handrail fix
Date: Today · Synced: Just now · Techs on shift: 3 active
Centralized Coordination
Field, office, and vendors — one live system.
The board is the single source of truth. Assign, track, and close work orders from any screen. No calls to check status. No chasing updates.
Work order board
LiveOpen
7
Assigned
4
All covered
In Progress
3
On track
On Time This Week
6 / 7
Open
WO-2201
A/C filter replacement
Due todayWO-2205
Lobby door hinge repair
Due tomorrowAssigned
WO-2207
Water heater inspection
WO-2210
Common area lighting
In Progress
WO-2203
Roof drainage check
WO-2208
Stairwell handrail fix
Date: Today · Synced: Just now · Techs on shift: 3 active
One status everyone sees
Field technicians, office managers, and vendors all look at the same board. No separate threads, no duplicate tracking.
Assign and dispatch in seconds
Open work order to assigned tech to in-progress — tracked at every step without leaving the platform.
Nothing slips through
Every open order is visible. Due-today and overdue items surface automatically so your team acts before the deadline.
// WO-2203 · Unit 304 · Faucet repair
// Finance entry created. No manual step.
Operations → Finance
A logged repair becomes a finance line.
When your team marks a work order complete, the cost is already in the books. No re-entry, no end-of-month reconciliation scramble.
field action → maintenance record → finance entry
The before and after
Stop chasing status across three apps.
Telegram chains, paper notes, and spreadsheets don't talk to each other. One live work order does.
Vendors Group (12)
"which unit was it again? can u send photos"
Paper inspection sheet
Unit 304 — faucet issue
maintenance_log_v3_FINAL.xlsx
Last updated 3 days ago
Maintenance Pipeline
AC Unit Repair
PRP-104
Plumbing Leak
PRP-208
Vendor Auto-Notified ✓
Window Seal
PRP-104
6 orders total · Avg resolution: 3.2 days · SLA compliance: 94%
Any Portfolio Size
From 5 properties to 400. Same operating system.
Small teams get clarity without overhead. Large teams get coordination without chaos. The system adjusts — your process doesn't have to.
5 properties
One ops coordinator. Full visibility. No spreadsheets.
50 properties
Multiple techs. Multi-property board. Everyone on the same page.
400 properties
Distributed teams. Centralised dispatch. SLA tracking that scales.
Same platform. Governance is additive — not a different product.
Team & Permissions
The right people see the right things.
Roles and permissions built for the way ops teams actually work — admins, property managers, and field technicians each get exactly the access they need.
- Role-based access— Admin, manager, and operations roles with distinct permission sets — no over-sharing, no friction.
- Multi-property teams— Assign team members across properties. Everyone's board shows only the work orders that belong to them.
- Granular permissions— 13-domain permission matrix. Finance stays with finance. Field stays with field. Compliance is protected.
Permission Configuration
Configure what each role can access across your organization
Built for zero downtime
Your data is safe, your records are tamper-proof.
256-bit Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Bank-grade security across every connection.
Immutable Audit Trail
Every action logged with timestamps and evidence. Append-only — cannot be edited or deleted by anyone.
Compliance Automation
Permit tracking, insurance renewals, and regulatory reminders, automated. Audit-ready architecture across the stack.
Academy · Cohort 1 · for studios
Put your studio on one operating method.
Six weeks. Twelve modules. Cohort 1 trains the operators who run a multi-owner book without drift.
Your team, coordinated. Your operation, under control.
Field, office, and finance — connected on one platform. See how BasePro fits your portfolio.
Not ready? Explore by role: