Communication & Vendors
Audit-logged communication trails for institutional compliance and dispute resolution.
Every message, every vendor confirmation, every owner exchange timestamped and searchable. WhatsApp API at the edge, unified threads in the system of record, vendor auto-dispatch with the scope, photos, and access instructions attached. When a dispute lands in legal review, the record is append-only and tied to the property, work order, and inspection it grew from — not scattered across three group chats.
Messages
2 unreadTRR-12 · Mar 3-7
Hi, what time is check-in? We arrive at 3pm.
PORTFOLIO_A · monthly cadence
Please send the monthly financial report when ready.
Vendor · HVAC
AC repair completed. Invoice attached.
The Problem
Operations buried in chat threads
The plumber confirmed in one group. The cleaning team acknowledged in another. The owner asked a question in a direct message. And when something goes wrong, you're scrolling through thousands of messages trying to find who said what.
Group chats are not an operations tool. They're where accountability goes to die.
Core Modules
Two modules that complete the communication picture
Every vendor dispatched in one tap, every task tracked.
Vendor Directory
4 vendorsCoolTech MX
★+52 998 123 4567
Auto-notified for Maintenance #47 ✓
PlumbPro Services
★+52 998 234 5678
Auto-dispatch maintenance orders to vendors with photos, location, timeline, and budget. Track acknowledgment, completion, and invoicing — all from one directory.
How It Works
From issue to resolution, tracked
Communication becomes operational data.
An inspection finds an issue. BasePro creates a maintenance order, dispatches the nearest qualified vendor via WhatsApp, attaches photos and timeline, and tracks the response — all automatically. You see the status update in your dashboard, not buried in a group chat.
Messages
2 unreadTRR-12 · Mar 3-7
Hi, what time is check-in? We arrive at 3pm.
PORTFOLIO_A · monthly cadence
Please send the monthly financial report when ready.
Vendor · HVAC
AC repair completed. Invoice attached.
Key Capabilities
Communication as infrastructure
WhatsApp Business API with automated messages
Searchable conversation history per property/booking
Vendor auto-dispatch with photos and timeline
Acknowledgment and completion tracking
Team notifications on booking and maintenance events
Immutable message audit trail
Related capabilities
Communication connects your entire workflow.
Audit-logged communication trails for institutional compliance and dispute resolution.
You are here
Proposals advance without an email thread
Every version, every response, every signature lands on the same card your account manager opened yesterday. Your team logs the owner's reply — accept, counter, or sign — and the card advances. The communication layer carries the events; the proposal board holds the state.
See the full pipeline on the Property Managers page →A Day in Your Life
Diego ditches the group chats
The dishwasher at PRP-208 won't drain — a long-term rental tenant reports it at 9pm. BasePro auto-creates a maintenance order, identifies PlumbPro as the preferred plumber, sends them a WhatsApp with photos and address. By morning, the vendor confirms they'll arrive at 10am. Zero phone calls.
Ready to leave the group chats behind?
Centralize your communication today.