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Help Center
Two doors — one if you're evaluating BasePro, one if you're already running it.
Evaluating BasePro?
Everything you need to decide with confidence — fit, pricing, migration, and trust.
Is BasePro right for my operation?
See what the platform covers, how it's built, and what kind of portfolio it's designed for.
What does BasePro replace?
Understand which tools operators move off when they consolidate onto BasePro.
How is my data kept safe?
Review the compliance posture, data residency options, and access controls at the operator surface.
Running BasePro?
Get answers and how-to guides for your day-to-day operations.
Start here — your first week
How to create a maintenance order
Log a maintenance issue, assign a vendor, and track the job from your portfolio in under three minutes.
How to generate an owner report
Pull the monthly owner statement for any property, review the summary, and export the PDF — ready to share on your timeline.
BasePro Support
Get answers inside your BasePro workspace, where the full context of your account is available.
Opens inside your BasePro workspace — requires sign-in
Latest Guides
How to Configure Notifications and Approvals
Walk through setting up the approval rules and notification preferences that govern when your team is alerted and when a second sign-off is required — before a cost is committed or a sensitive change is made.
How to Log an Expense and Attach Documents
Walk through recording an operational expense in BasePro — entering the amount, assigning it to the right property, and attaching the invoice or receipt so the record is complete and auditable.
How to Reconcile a Bank Statement
Walk through matching your recorded transactions in BasePro against your bank feed — confirming the balances agree, identifying any gaps, and closing the period with a clean ledger.
Quick answers
Common questions about BasePro — answered concisely.